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Privacy Policy
This charter details Beautymirror.ma's policy on the management of personal data and respect for privacy. This policy may be amended from time to time. We attach great importance to the principles of honesty and transparency and we are committed to establishing a relationship of trust with our consumers. This is why we invite visitors and customers of our site to regularly consult our Privacy Policy.
This charter allows you to find out more about the nature and use that we make of the personal information that you communicate to us on the Site, the origin and use of navigation information processed during the consultation of our Site and finally, on your rights.
This charter completes the “General Conditions of Sale” of the Site and applies to all personal information and navigation data collected and processed during your visit to our Site. By using our Site, you declare that you accept the terms of this charter.
1. GENERAL INFORMATION
Through its site, Brandsandbeauty.com is required to collect personal data communicated in particular when creating your customer account on our site, when placing an order, when registering for our newsletter program to receive our offers, to register for the sponsorship program or to write a review on a product.
Beautymirror.ma is responsible for the personal data that you communicate to us.
2. NATURE OF PERSONAL DATA
When you use the site, we are required to collect personal data, which is communicated to us in the following cases:
• When you register as a user on our site: When you decide to register as a user on our site, we will need to process your data in order to identify you and offer you services or features accessible as a registered user.
• When placing an order: When you place an order on our site, we need to process your data in order to:
- you will contact regarding the update of the status of your order (moving from “pending” to “parcel in preparation” to “shipped ”).
- manage the payment of the products you have just ordered.
- manage the possible return after purchase and manage your requests for information on products (availability, delivery times, functions).
- in order to invoice and provide you with the invoices for your various purchases made on our site.
- During your requests or requests made to customer service: We will only process the data necessary to meet your needs.
- When you subscribe to the newsletter: (For marketing purposes, data processing subject to your consent). If you have subscribed to the newsletter, we will process the data to manage your subscription, including sending targeted information about products or services via e-mail. This data includes the analysis of your user or customer profile in order to determine what your preferences are and what products could best suit you in order to send you relevant suggestions with your lifestyle and your desires. For example, together with your purchase and site browsing history (which products you added to your basket or which products you clicked on), we may offer you products that we think you may find interesting. You can unsubscribe from the newsletter at any time by contacting our customer service or via the Newsletter section in your customer account (just uncheck the “Newsletter” box) and also by clicking on the link provided for this purpose on each newsletter. sent.
• When participating in a contest game: by participating in a promotional action, you authorize us to process the data provided, for example if when participating in a contest game on a social network you tick the box “receive the newsletter” we will be able to process your data in order to register you in our program and recommend the products that you will like. The data collected via the registration form for a contest also allows us to send you the prize if you are eventually the winner of the contest.
• During your visit to the site: In order to improve the ergonomics and quality of our site, we analyze your navigation on the site. In other words to understand the way you use our site so that we can improve it later if we realize that a place on the site is causing you problems during your navigation. In addition, we sometimes carry out quality surveys in order to know the degree of satisfaction of our users or customers in order to detect areas where we can improve.
By “personal data” or “personal data”, we mean all data that allows us to identify you directly or indirectly such as surname, first name, nickname, date of birth, postal address, email address, landline telephone number and /or mobile, data relating to your transactions on the site, details of your purchases, connection/IP address, details of your subscriptions to the site…
3. COLLECTION AND MANAGEMENT OF YOUR PERSONAL DATA
When you browse the brandsandbeauty.com site, and in order to be able to offer you access to the various services offered, we may collect personal data about you. Before each collection, we collect your consent through a form as well as a checkbox indicating that you agree and that you have accepted the privacy policy.
Your personal data is collected in order to meet one or more of the following purposes:
• You send newsletters, newsletters, promotional offers, etc.
• Manage your newsletter subscriptions and unsubscriptions
• Analyze your behavior on the site in order to draw up reports and commercial statistics, market or behavior studies with the aim of improving ourselves and best meeting your expectations on the site.
• Create customer accounts in order to take your orders into account, manage and process them, invoice and manage the delivery of your orders
• Ensure the follow-up of your requests by managing your requests made to customer service
• Manage your requests for the right of access, rectification and opposition to the processing of your data
• Keep your data in legal documents in accordance with the standards, for the legal period necessary to respond to requests from tax and social security authorities if necessary.
We undertake to collect only the data strictly necessary for the purpose of the desired processing in order to be able to process your requests and offer you the services on our site.
4. DATA STORAGE
The personal data that we collect are kept for a period necessary for the purposes for which they were collected and for a maximum of 26 months from the end of the commercial relationship and 26 months from the collection of data or the last contact for prospects and this only for commercial purposes.
As soon as the data collected is no longer necessary for the purpose for which it was collected, we undertake to contact you again to find out whether or not you wish to continue to receive commercial solicitations. Otherwise, the data will be archived, anonymized or destroyed.
5. DATA RECIPIENT
The personal data collected about you is intended for Beautymirror.ma in order to be able to carry out the processing presented above, we are required to share your data, by giving access to authorized and duly authorized personnel for this purpose, namely: _cc781905- 5cde-3194-bb3b-136bad5cf58d_
• financial institutions
• fraud detection and prevention entities
• technology service providers
• suppliers and collaborators of logistics, transport and delivery services
• service providers related to customer service
• suppliers and collaborators of services related to marketing and advertising.
6. PROTECTION OF YOUR DATA
The protection and security of your personal data is our priority. This is why we make sure to take all useful technical and organizational measures with regard to the nature of the personal data that you communicate to us and the risks presented by their processing.
The purpose of this is to preserve the security of your data and in particular to prevent it from being distorted, destroyed, damaged or from unauthorized persons having access to it.
The security and confidentiality of personal data are also based on everyone's best practices. This is why we invite you not to communicate your identifiers and password to other people, to systematically disconnect from your customer account, to close your browser window at the end of your session, particularly if you use a computer shared with other people, and not save your username and password in your browser. This will prevent other users from accessing your personal information.
7. COOKIES AND COOKIES
The term “cookies” includes all the tracers deposited during the consultation of a website, the reading of an e-mail, the use of software or a mobile application in particular. This is a text file that the site you are visiting saves to your hard drive or to the memory of your browser. A cookie allows your computer to store various technical data allowing the general control of public access to our sites (number of visits, frequency of exposure to an advertising banner, connection to other sites, etc.) or the personalization of pages displayed for your future interactions with this site.
When you browse our site, information may be saved in “cookie” files installed on your computer, tablet or smartphone.
Cookies are important for the proper functioning of a site. Cookies are used to store connection information and provide a secure connection, collect statistics to optimize site functionality and adapt content to satisfy you as much as possible. You will find attached a list of the cookies we use on our website:
•Google Analytics:
Cookies will make it possible to monitor the site via the Google Analytics analysis tool. It is a service provided by Google to obtain data on the access of visitors or users to websites. The recorded data is then analyzed. This is particularly the case for the following data: frequency of access to the site, date of first connection or first visit to the site, duration of the visit, exact page from which the user arrived on the site, search used to go to the site, on which link the user clicked to arrive, technology used for the use of the website, etc. The configuration of these cookies is predetermined by Google services and the information generated by the cookie concerning the use of our site are directly transmitted and stored by Google, Inc (a company based in the United States). We therefore advise you to consult the Google Analytics privacy policy, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie, in order to obtain more information about these cookies and how to deactivate them (it being understood that we are not responsible for the content or accuracy of third-party sites).
• GoogleAdwords:
During the distribution of advertising campaigns on the Google search engine, cookies are used for the publication of advertisements and the monitoring of the performance of advertising campaigns. In order to track sales and other conversions generated by an ad, it places a cookie on your computer when you click on your ad.
• Facebook :
The Facebook pixel is an analysis tool that measures the effectiveness of an advertisement by tracking the actions taken. Using it helps ensure that our ads are shown to the right people.
• Emarsys:
Cookies will make it possible to monitor the site and set up product recommendations that will suit you via the Emarsys tool. The recorded data is then analyzed and used to send you by email or recommend products on the site that suit you and you might like. This is particularly the case for the following data: frequency of access to the site, date of first connection or first visit to the site, products added to your basket, products visited, subscription to the newsletter or not, on which link the user clicked to arrive, technology used for the use of the website, etc. The configuration of these cookies is predetermined by Emarsys services and the information generated by the cookie concerning the use of our site is directly transmitted and stored by Emarsys.
Thus, when you visit our site for the first time, and cookies may be installed on your terminal, we inform you of the fact that cookies are used by the Site, by a window opening on the page visited. Under this information, you can access this Charter and you can accept or refuse cookies.
We draw your attention to the fact that by continuing to browse the Site when this window is displayed, you consent to the use of cookies on our Site. You can change the cookie settings at any time.
a) Cookies:
The cookies we issue allow us to:
• to monitor the general activity of our Site, to identify errors and to ensure that our Site benefits from the appropriate material resources;
• to establish statistics and volumes of visits and use of the various elements making up our Site;
• to adapt the presentation of our Site to the display preferences of your terminal (language used, operating system, etc.)
• to facilitate the consultation of our Site by avoiding you to provide the same information on each new visit or by personalizing their content according to the preferences or centers of interest that you may have expressed;
• to improve browsing ergonomics and identify the centers of interest of Internet users as a whole.
b) lifetime of cookies:
In accordance with the regulations in force, the cookies collected on our Website have a lifespan of 13 months maximum.
c) manage cookie preferences:
You have the possibility to accept or refuse cookies on a case-by-case basis or to refuse them systematically. However, we draw your attention to the fact that any configuration you may undertake may modify your browsing on the Internet and your conditions of access to certain services may require the use of cookies. The setting of cookies is therefore likely to block your access to certain features of the Site. You can choose, at any time, to modify your wishes in terms of cookies by following the procedure mentioned below.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies. You can disable cookies by following the following instructions depending on the browser you are using:
• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Opera